Many things have gone right and many things have gone wrong during our last NABC2005. The following letter from Chitra Divakaruni exemplifies one of the things that went really wrong. We understand that managing such an event of this scale is not trivial and especially for the volunteers (I repeat, volunteers) it was indeed an arduous task to do their job and also keep their cool. However, I only hope that this letter from Chitra helps us in improving our festival, rather than turn out into a finger pointing exercise.

Thank you.
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